The Controversy Surrounding Surcharges: Passing on the Cost of Merchant Facilities to Customers in Australia

In recent years, there has been a significant debate in Australia surrounding the practice of passing on surcharges to customers to cover the costs associated with merchant facilities. These surcharges, often applied to credit and debit card transactions, have sparked controversy among consumers and businesses alike. This article delves into the issue, exploring the reasons […]

The Synergy of Business Alignment and Capability: Navigating Towards One Destination

In modern businesses, the alignment of organizational goals with operational capabilities is not just a strategic advantage but a necessity for sustainable success. The harmonious relationship between business alignment and capability serves as the cornerstone for achieving one destination, the fulfillment of strategic objectives. As businesses navigate through complexities, they must understand how these two […]

Maximizing Performance Measurement – Leveraging Consultants for Growth

In the dynamic landscape of Small and Medium-sized Enterprises (SMEs), the ability to measure performance accurately is paramount for sustainable growth and competitiveness. Unlike larger corporations with dedicated departments for performance management, many SMEs often struggle with implementing effective performance measurement systems due to limited resources, expertise, and time constraints. This is where management consultants […]